FAQs for Individuals

Commonly asked questions by individuals looking to join the Fertifa Programme. If your question doesn’t appear here, drop us a message via the form below and we’ll respond shortly.

Fertifa are a next generation digital fertility clinic and one-stop fertility companion.  We offer patient-centric fertility treatment, support and education – empowering you to take control of your fertility health.

Our members benefit from outstanding clinical expertise, modern diagnostic testing, holistic wellbeing services and discounts on treatments with our leading partner clinics – all managed through our digital platform.  Members can access support 7 days a week via our telehealth solutions (video/phone consultations, at-home diagnostic kits, online fertility education and a digital platform).

Drop us a message using the form at the bottom of this page or get in touch with your HR department. We’re also listed on various employee benefit platforms – such as Edenred – so you may find us there.

If your employer doesn’t offer Fertifa as part of their existing benefits portfolio, you can still sign up for a membership as an individual.

Our monthly membership fee is £13.99 for our basic package and £19.99 for our standard package. 

This allows individuals access to the Fertifa platform. Additional services may cost extra depending on which package you are paying for.

  • Access to our digital platform
  • A scoping session with a Fertifa expert
  • Discounted treatment with our partner clinics (level of discount varies depending on membership paid for)
  • A dedicated fertility advisor that you can message at any time
  • Bespoke education and insights that are relevant to your journey
  • Hormone and sperm home testing diagnostic kits – for privacy and comfort
  • Access to home drug delivery
  • Access to NHS navigation experts – to give you a second opinion and help you get treatment on the NHS
  • Education webinars on a variety of topics – including Q&A sessions
  • Monthly fertility socials to meet others in the TTC Fertifa community
  • Fertility coaching
  • Discounted wellbeing services with our partners
  • A digital record of your fertility journey

Basic package:

On top of the above, you will receive a 10% discount on our wellbeing sessions with our partner providers and 3% (c.£50 – £150) off any fertility treatment with our partner clinics.

Standard Package

On top of the above, you will receive a 20% discount on our wellbeing sessions with our partner providers and 5% (c.£100 – £250) off any fertility treatment with our partner clinics. You will also receive 2 free wellbeing sessions as part of your membership.

Yes! We offer various services for both men and women that are going through a fertility journey.

You will not need to pay a monthly membership for your partner.

Once you become a member of Fertifa, you will receive log-in details to get access to our digital platform.

One of our fertility advisors will reach out to you and arrange a scoping consultation with you to find out more about your circumstances and your objectives.

The advisor will explain a bit more about next steps and create a fertility plan suitable for you. This may involve a consultation with a doctor, at home diagnostic kits, a referral to our NHS experts or book you in for a course of wellbeing sessions.

No. When you sign up to Fertifa, we will set up a monthly membership subscription. This fee is payable monthly but can be cancelled at any time.

However, as with any wellbeing or holistic services, we recommend staying with Fertifa for around 12 months to benefit the most from our services. Of course, this will vary from person to person depending on the complexity of your treatment.

We have in-house and partner wellbeing providers. While we are constantly increasing the number of partners that we work with, we currently provide:

  • Nutritional therapy
  • Fertility coaching
  • Counselling
  • Hypnotherapy
  • Reflexology
  • Acupuncture

As part of your membership, you will also have access to consultations with our doctors, nurses and NHS navigation experts.

Fertifa have partnered with a leading test provider and their accredited laboratories to deliver the hormone blood tests at the comfort of your home. It can save up to 50% compared to a private clinic test.

You can order the test online – either through the ‘order tests’ button on the Platform or through dropping us a message. Once you have paid for the test, we will get in touch with our test provider will send a testing kit via next-day delivery to your address.

The testing kit will contain all the information required to take the test in the comfort of your home. If it’s a hormone test, it must be conducted on day 2-4 of the menstrual cycle (day 1 is the first day of menstruation). When the test is done, you can use the Free-post envelope to return the kit directly to the laboratory.

Once we receive the results, we will drop you a message on the Fertifa Platform to discuss with you further.

Fertifa have partnered with ExSeed Health – an innovative company that aims to allow men to take control of their fertility journey and empower them to improve their sperm quality and general health.

ExSeed Health is an app available on iOS and Android phones which can be purchased directly through the Fertifa Platform.

The app enables us to provide reliable, accurate and fast results about a male’s sperm quality from the comfort and privacy of their home. With these results, our patients will also get straightforward and personalised advice about their health.

Once purchased, you should receive the ExSeed Health device within 3 working days.

The box comes with simple instructions on how to get your sperm sample analysed with the app. It takes a few minutes before the sperm cells will appear on the your phone where you’ll be able to see the sperm cells swim in the sample.

With a Computer Assisted Sperm Analysis (CASA), your sperm will be tested accurately in a few seconds and the results will appear on the phone.

Clinic comparison?

The ExSeed Health test kit assesses a patient’s Total Motile Sperm Count – effectively measuring volume, sperm count and sperm motility. This is what most fertility clinics will also be testing in their labs.

The Product

You’re able to purchase the ExSeed Health sperm testing kit through the ‘Order Test’ button on the left hand side of your platform navigation. We’ll send you a message confirming the order and talk you through any questions you may have.

The product comes with:

  • An ExSeed analyser
  • 5 x Collection cups and lids
  • 5 x Sample slides
  • 5 x Wipes
  • Instructions on how to use the device
  • Free access to the ExSeed Health app
  • A free consultation call with one of their fertility experts

We work with a variety of clinics across the UK to offer our patients discounts on treatment.

Drop us a message below if you’d like to find out which private clinics we work with. If you are looking to get treatment on the NHS, we’ll put you in touch with one of our NHS Navigation Experts when you join the Fertifa Programme.

While our doctors will be unable to provide in-depth guidance around surrogacy and adoption due to the legal complexities, we will be able to recommend a variety of charities, law firms and experts to help get you through the process.

The support we provide can, of course, be complemented by our wellbeing and holistic services during this time.