Samantha and her husband made an initial appointment with their Nurse Practitioner, Nicola, and went over their test results. Nicola went over their treatment options and referred them to the clinic of their choice for IVF treatment. We could describe the rest of her journey for you, but Samantha tells it so well so we’ll leave it to her:
IVF, made simple
Samantha felt that Fertifa helped demystify the process of IVF treatment for her, so that she wasn’t taken off guard by prices, timing, or success rates.
"Going through IVF felt really confusing at first, but working with Fertifa and Nicola helped us understand everything we needed to. I was looking for someone professional and ‘on it’ to help us with our fertility treatment, and we got both with Nicola and Fertifa. With something as important as starting your family, you want to feel like you trust the people you’re working with"
Going the extra mile
She anticipated Samantha and her husband’s needs before they knew what they needed themselves.
“Nicola set up a counselling session, which we didn’t even know we needed – but it was so helpful. She went through all of the fertility clinics we could start treatment with, and her experience and insights meant we chose the best one for us. She also laid out all of the costs and was so transparent about how much everything would’ve cost us, which was so helpful because we’d saved up for this fertility treatment and it can get expensive.”
Every step of the way, and more
At Fertifa, your Nurse Practitioner is there for you every step of the way, for whatever you might need. Having that continuous and unwavering support from Nicola was important for Samantha and her husband, and helped to ease a lot of their stress.
"Speaking to our Nurse Practitioner was like speaking to a friend. She was there with us through everything. From calling me the day my IVF injections arrived just to ask how I was feeling, to arranging all of the appointments with our IVF clinic, to explaining all the complicated terms we didn’t understand. She really understood what we were going through – the highs and the lows. Going through fertility treatment is overwhelming, especially navigating the private fertility clinic system. We had no idea what to expect, so having Nicola there at the end of the phone to ask questions to or after a difficult appointment felt so comforting. We couldn’t have done it without her. No one tells you that IVF can be a minefield, but everything was so clear with Fertifa. From explaining parts of the process to the costs, it was all laid out for us." – Samantha